Integrity Indonesia is a foreign investment company that has operated for 24 years in Indonesia. Our business is to provide services related to the prevention, detection and investigation of fraud.
Our services include employment background screening, whistleblowing systems, mystery shopping services, due diligence, process serving, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti-counterfeiting, trademark investigation and market surveys.
As a rapidly expanding company with a robust and diverse portfolio of services, PT Integrity Indonesia is in search of self-motivated and results-oriented individuals with high integrity and strong qualifications, people who enjoy the challenge to grow and succeed.
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As a Technical Writer, you will play a critical role in turning complex technical and business requirements into clear, structured, and actionable documentation. You will serve as the link between business stakeholders and engineering teams, ensuring specifications, requirements, and testing documentation accurately support development and delivery. Through well-maintained SIT and UAT materials, continuous validation, and improved documentation standards, you help drive quality, alignment, and knowledge sharing across teams.
Job Responsibilities:
Create and maintain clear technical documentation (product specs, user guides, APIs, SOPs, release notes)
Translate complex technical concepts into easy-to-understand documentation for both technical and non-technical users
Work closely with engineers, designers, and stakeholders to gather and clarify requirements (Business Analysis support)
Document business requirements, functional specs, workflows, and acceptance criteria
Participate in sprint planning, requirement reviews, and backlog grooming
Perform manual testing, create test cases, and report bugs with clear reproduction steps
Validate features against documented requirements
Support the Project Manager with task tracking, status updates, and cross-team coordination
Ensure documentation stays up to date with product changes
Contribute to continuous improvement of documentation, QA, and delivery processes
Requirements :
Bachelor’s degree in Computer Science, IT, Software Engineering, or related field
Solid understanding of software development and system design
Familiar with UI/UX principles and documenting user flows
Experience with UML diagrams, flowcharts, and system architecture documentation
Strong analytical skills with the ability to translate requirements into clear documentation
Excellent written and verbal communication skills
Proactive, detail-oriented, and comfortable working across multiple teams
Strong time management and organizational skills
If you meet these requirements and if you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!
Integrity Indonesia is an equal opportunity employer.