The Key Account Executive is responsible for managing relationship with existing clients (mostly EBS clients) to sustain long term business, specifically focusing on customer retention.

The role also supports in actively seeking new business partners to join our new platforms and generate revenue. The main tasks include but are not limited to prospection, new partner onboarding, maintaining the operations activity, and acting as the interface between partners and clients.

What you will do

1. Client’s Management

a. As front liner to bridge the communication between clients and operations

b. Responsible for new clients onboarding

c. Client’s enquiry and complaint handling

d. Build sustainable relationship by improving the activity for client’s engagement by

organizing regular roadshows, getting the client’s feedback and following up as necessary

e. Improving sales revenue by introducing new Prisma features and new individual checks

f. Approaching existing clients to get recommendation letters, testimonials and right to use

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2. Invoicing

a. Management of KAE Daily

b. Management of invoicing

c. Monitoring invoicing to identify overdue payments

d. Report on collection activity and Account Receivable status

3. Business Expansion

a. Proactively generate leads of potential business partners to join our new platforms

b. Managing the sales pipeline of prospective partners

c. Involve in the operations by managing the launch of new order, qualifying process, and

publication of reports

d. Partners Management

Who we need:

- Native Thai and fluent in English, spoken & written is a must

- Minimum bachelor degree or higher in any discipline

- Minimum 3 years work experience as a Customer Service Officer, Account Manager or Secretary

- High level of integrity and professionalism

- Well organized with strong administrative skills

- Detail-oriented with experience working in a fast-paced environment

- Able to work on tight deadlines

- Excellent interpersonal, presentation and communication skills

- Customer service-oriented

- Mastering other languages will be an advantage

If you meet these requirements and you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!

Integrity Thailand is an equal opportunity employer.

About us:

Integrity Thailand is a foreign investment company that has operated in Thailand for 9 years. The company is an affiliate of Integrity Asia which also has offices in Indonesia and Malaysia. Our business is to provide services related to the prevention, detection, and investigation of fraud (www.integrity-asia.com)

As a rapidly expanding company with a unique business, Integrity Thailand is looking for self-motivated and results-oriented individuals with strong qualifications who love to face challenges to grow and succeed.

Applications may be made by applying online at https://integrity.freshteam.com/jobs

Key Account Executive

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