We are now searching for a Mystery Shopping Specialist
Purpose / Mission
The Mystery Shopping Specialist is responsible for carrying out the Mystery Shopping projects and coordinating with field investigators and other specialists. The position required good communication, analytical skills, attention to detail, proficient written English skills as well as basic administration skill.
Responsibilities :
- Work closely with Supervisor to establish an annual program for the team.
- Monitor the day to day program of site visits in terms of location, timing and resourcing.
- Organize availability of persons or teams to perform actions and tasks by working closely with colleagues in other departments.
- Set up survey and form with the Mystery Shopping software/tools.
- Create and manage the necessary documentation of project requirements ensuring safety to the business, proper evidencing and complete reference documentation.
- Recap all the transaction in the Mystery Shopping activities.
Requirements :
- Minimum 1 years’ experience in related field
- Fresh graduate are welcome to apply
- Operation-related or Compliance Audit-related
- Investigation skills
- Communication skills;
- Time management;
- Technologically savvy;
- Strong organization skills.
If you meet these requirements and if you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!
Integrity Indonesia is an equal opportunity employer.
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Integrity Indonesia is a foreign investment company that has operated for 21 years in Indonesia. Our business is to provide services related to the prevention, detection and investigation of fraud.
Our services include employment background screening, business investigation, compliance, whistleblowing systems, mystery shopping services, due diligence, process serving, research & market intelligence, asset tracing, skip tracing, claims investigations, brand protection, anti-counterfeiting, trademark investigation and market surveys.
As a rapidly expanding company with a robust and diverse portfolio of services, PT Integrity Indonesia is in search of self-motivated and results-oriented individuals with high integrity and strong qualifications, people who enjoy the challenge to grow and succeed.